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How to tell if my email has been opened

There are several different ways to find out if an email you sent has been viewed by the recipient.

Option 1: Athlete or Contact History

  1. Hover over the Recruits tab 
  2. Click on Recruit List
  3. Click the View Athlete History icon 
  4. If the email has been opened by the recipient, the envelope located to the left of the listed email will be opened. 

Option 2: Correspondence Tools

  1. Hover over the Recruits tab 
  2. Click on Correspondence Tools
  3. Click on the email in question
  4. Search the screen for the specific recipient
  5. Look at the Opened column  

Option 3: Email Digest

Nightly notification emails can be set up for ACS users that lists all emails that were viewed within the last 24 hours.

To activate or deactivate the nightly emails, follow these steps:

  1. Hover over the Settings link
  2. Click My Profile 
  3. Check the box for Send me report on email activity

Note: You can uncheck the box if you do not want to receive the nightly email.

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