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PSA Comp Ticketing with Unofficial Visit Integration

As a coach, you are able easily log Unofficial Visits, request PSA complimentary tickets, and submit your Unofficial Visit paperwork to Compliance all at the same time! You are able to log the Unofficial Visit in ACS from either a) the Compliance Activities screen or b) the Recruit's profile. Below are step by step instructions on how to log an Unofficial Visit:

 

a) How to add Unofficial Visits from Compliance Activities:

1. Hover over the Recruits tab 

2. Click Compliance Activities 

3. Click New Unofficial Visit

4. Enter New Unofficial Visit details (Note: The Unofficial Visit will need to be added on the same dates as your events in Tickets - Events in order to simultaneously request complimentary tickets.)

5. Click Next

6. Fill out all required fields as marked by a red bar

7. Under Recruit for this Activity, click on the Plus  icon to begin adding recruits to visit. Begin typing the Recruit's First or Last Name to search your Recruit List database. Repeat this step to add additional recruits to the unofficial visit. 

8. Under Ticket Information, Click Select Event(s) to request complimentary tickets for the PSA during the Unofficial Visit

 

9. Use the checkboxes to select the events that Recruit Complimentary tickets are needed for

10. Click Save & Return

11. Enter Recruit guest information, Unofficial Visit Summary information for complimentary tickets as well as any Staff that will be accompanying the recruit(s)

12. Once all of the required information is completely filled out, click Save & Return to complete the process 

 

 

 

b) How to add Unofficial Visits from a Recruit Profile:

1. Hover over the Recruits tab 

2. Click Recruit List

3. Search for and Click on the name of a recruit to open their profile

4. Click Add Unofficial Visit from the recruit profile

5. Enter New Unofficial Visit details (Note: The Unofficial Visit will need to be added on the same dates as your events in Tickets - Events in order to simultaneously request complimentary tickets.)

6. Click Save

7. Fill out all required fields as marked by a red bar

 

8. To add additional recruits to the Unofficial Visit, begin typing the Recruit's First or Last Name to search your Recruit List database (under Recruit for this Activity). Repeat this step to add additional recruits to the Unofficial Visit. 

 

9. Under Ticket Information, Click Select Event(s) to request complimentary tickets for the PSA during the Unofficial Visit

10. Use the checkboxes to select the events that Recruit Complimentary tickets are needed for

11. Click Save & Return

12. Enter Recruit guest information, Unofficial Visit Summary information for complimentary tickets as well as any Staff that will be accompanying the recruit(s)

 

13. Once all of the required information is completely filled out, click Save & Return to complete the process 

 

Notes for Compliance:

1. If your institution uses a custom Unofficial Visit Pre-Approval form that is integrated with your logged Compliance Activities, then your coaches will be required to submit the Unofficial Visit form from the Unofficial Visit Details page under Recruit for this Activity. If you are interested in getting started with our recruit form integration, click here to view a help article on how to get started!

Note: If your form is integrated with Compliance Activities, then your coaches will not be able to save the Unofficial Visit without completing the form. 

2. If you are in Compliance and need assistance adding events to the Tickets - Events page of your ACS system, please click here for a help article on how to add events for ticketing. 

 

 

 

 

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